Login failed

Login failed at the service you tried to access. Please see below for possible reasons and actions.

The support of your organisation, Linköping University, can be reached at IT-Support.

Identification failed

The service that you tried to access did not get all required attributes for identification and/or personalization.

This may be because your institution is missing those attributes or that your institution is not configured to release those attributes to the service you tried to access.

Please contact support at your institution and include the name of the service you tried to access, any missing attributes if you know what they are (the service may have informed you) and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.

The support of your organisation, Linköping University, can be reached at IT-Support.

Authentication error

The service you tried to access failed during the authentication stage.

This may be because it requires additional steps which did not occur during login (such as using a second factor). Please try again.

If you cannot resolve the issue yourself, please contact support at your institution and include the name of the service you tried to access, any error information given by the service and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.

The support of your organisation, Linköping University, can be reached at IT-Support.

SWAMID base level user account required

The service you tried to access requires a user account fulfulling the base level of SWAMID, also known as SWAMID AL1.

Your user account most likely fulfills this but your institution may not be configured to release this to the service you tried to access.

Please contact support at your institution and include the name of the service you tried to access, any error information given by the service and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.

The support of your organisation, Linköping University, can be reached at IT-Support.

Access error

An error occurred when accessing the service.

If you think you should be able to access the service, please contact support at your institution and include the name of the service you tried to access, any error information given by the service and, if possible, a screenshot of the error message at the service (including the address bar at the top of the web browser) and also of this message.

The support of your organisation, Linköping University, can be reached at IT-Support.